Once TWINT, always TWINT
Swissquote is now providing its own TWINT app. The Swissquote TWINT app allows you to pay simply and securely via your smartphone – wherever you want.
At the till, online or in a car park: Payment transactions are contactless and secure with TWINT.
You can send and request money or split amounts, such as restaurant bills, with the Swissquote TWINT app.
Link your Swissquote account to TWINT and enjoy the benefits of the world of cashless payments.
How it works
Swissquote eTrading account
Ensure that you have mobile access to your eTrading account with the latest version of the app. If you don’t have mobile access, you can download the mobile app here.
Download the Swissquote TWINT app
Download the Swissquote TWINT app to your smartphone from the Apple Store or Google Play Store.
Follow the step-by-step instructions to link your eTrading account to TWINT.
Everything you can do with TWINT
Frequently asked questions
To use the Swissquote TWINT app, you need an eTrading account at Swissquote Bank Ltd (Switzerland) and a smartphone with:
- the latest version of the Swissquote Trading app
- iOS (Version 13.0 and above) or Android (Version 7 or above) operating system
- Bluetooth (Version 4.0 or above).
- a Swiss phone number
The Swissquote TWINT app is generally free. Transactions via the Swissquote TWINT app are always free, regardless of whether you are paying a merchant or sending money to another TWINT user. In exceptional cases, charges may be levied by certain partners, for example for cash withdrawals or for ticketless parking.
Download the Swissquote TWINT app from the Apple Store or Google Play Store. You will be smoothly guided through the registration process when you open the app for the first time. Please contact our Customer Care Center at any time should you have any questions.
You cannot use it on more than one device at once. Should you wish to use the app on different devices, you need to log in again on each device to sign in to your existing account.
Yes, you can. If you use more than one TWINT app, please note that you must define one of these apps as the standard one for receiving and/or transferring remittances. You can do this in the TWINT app settings. You can read more about this here.
Yes, you can. You can install and use more than one TWINT app on the same smartphone, such as the TWINT prepaid app and the Swissquote TWINT app. If you have accounts at different two different banks, you can also install and use both TWINT apps. If you use more than one TWINT app, please note that you must define one of these apps as the standard one for receiving remittances.
Please contact our Customer Care Center.
Open your Swissquote TWINT app and tap on the three dots or lines in the top-right or top-left corner, then tap “Settings” > “Personal details”. You can change your personal details here. When you change your details, TWINT will verify your identity again. If you change your phone number, you will receive a code via SMS. You will then be asked by the app to enter this code, in order for us to check that your new phone number is correct.
The monthly expenditure limit is CHF 5’000 in total. This amount is divided between the money sent to your contacts –up to CHF 2’000–, and payments in stores –up to CHF 3’000–. As regards receiving money, the monthly limit totals CHF 4’000. Each transaction conducted using the Swissquote TWINT app has a ceiling of CHF 2’000 for sending money to one of your contacts, and of CHF 3’000 for a payment in a store.
Are you having problems getting started or do you have questions about the Swissquote TWINT App? Contact us at any time – our Customer Care team is available between 8 a.m. and 10 p.m. on working days.
Tel.: +41 44 825 88 88Support Hub