2. Check that the connection is secure
Be careful when using a shared or open-access computer (in a cybercafé, hotel lobby, etc.). Empty the browsing history and the cache, and delete temporary files.
Also be careful when using open-access Wi-Fi hotspots (in airports, hotels, restaurants, etc.).
Always check that the connection with our web service is secure. As we use certificates recognised by all web browsers, check for the locked green padlock and for the https prefix in the address bar.